Role
User Interview/Research/Testing, UX/UI Design, Wireframing, Prototyping, Inclusive Design
Tools
Figma, Miro, Photoshop, Illustrator
Timeline
Nov 2023 -Jan 2024
(8 Weeks)
Problem
Online learners often encounter challenges such as potential biases against online credentials from the employers. Employers also tend to not reveal what exactly the jobs qualifications/requirements are, creating confused and potential stress for job seekers. On top of that, application processes across various platforms contribute to time-consuming and inconvenient experiences.
Solution
Develop a website and an app that offers courses from third party entities such as universities, corporations, industry leaders, etc.
Create features that enabling learners to gain clear insights into job’s qualifications and requirements.
Job seekers be able to have job application capabilities directly through the platform.
Mobile App sketches using the “Crazy 8’s method”
Sketches shown below: Variations of saved courses/jobs page, featured page, subject page, course page.
Website sketches using the “Crazy 8’s method”
Sketches shown below: Variations of applied job page, course page, pop-out explore, search page, job page.
Low-Fidelity Wireframe: Website Version
Initial wireframe of how browsing and filtering works for jobs and courses on the desktop. Helping users navigate and find what they are looking for.
Low-Fidelity Wireframe: Mobile Version
Initial wireframe of how browsing and filtering works for jobs and courses on the app. Helping users navigate and find what they are looking for.
High Fidelity Prototype: Website Version
High Fidelity Prototype: Mobile Version
Takeaways
Conducting usability studies, I recognized pain points in the enrollment process and implemented design improvements, which increased user engagement by 40%. By empathizing with users through methods like user research, interviews, affinity mapping, user personas, and user flows, I gained a better understanding of what users want and need in a website/application that could potentially change their lives. This experience taught me a lot about communication, organization, and time management.
Next Steps
creating more learning features/content
allowing industry leaders to offer their education on our platform
developing the job application sector for OCCUPIFY